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All High Streets

AllHighStreets.com is the one stop destination that lets you shop in your local community anytime by street and town/city.

Our mission is to help you love your high street, shop local and support your community.

Need Help?

Monday - Sunday: 8.00am-8.00pm +44 7368 589929 customer service@allhighstreets.com

Terms of Use

All High Streets Ltd – Terms of Use
ACCEPTING THE TERMS OF USE

Please read our terms of use (“Terms” or “Agreement”) carefully before using our website and services offered by All High Streets Ltd (AllHighStreets.com).
These Terms set out the legally binding Agreement for you when you use AllHighStreets.com (the “website”) and the services provided by All High Streets (“us”).
By using the website and any our services, this includes browsing our website you are agreeing to the Terms. The terms apply to all users of our website, including and without limitation, website users who are sellers, customers, merchants and contributors of content
If you don’t agree with these terms you should not use our website or services and if you have any questions please contact us here.

POLICES AND SUPPORTING DOCUMENTS

All High Streets’ Services connect people around the UK/world, both online and offline, to help them buy local goods.
Our terms of use and the supporting document listed form our Terms of use and apply to all users of on our website.
Privacy Policy

WHAT IS ALLHIGHSTREETS.COM?

WeOur ethos is to encourage individuals to shop local, buy local, and support independents.
We have used our digital expertise to provide a platform for individuals to list and sell their products online securely. We will invest in marketing their products locally and help generate sales.
AllHighStreets.com meets the needs of customers looking to buy local and support their community. We reserve the right to remove/decline sellers that do not fall within this framework at any time.
We want to champion small business and support our sellers who are looking to diversify their business and have a legitimate business.
We are only looking to support small business that physically own their stock and take their own pictures for our website. We will not support the drop shipping business model. If we find any sellers who we believe are selling items on our website as a dropshipper we have the right to remove their account(s) from our website without prior warning or notice. We will continuously review the legitimacy of sellers on our website and take any steps that are required to ensure that any further subsequent drop shipping accounts are not opened on our website.
Our business management team will monitor all listings and remove any listings which do not meet our listing criteria.

ALLHIGHSTREETS.COM IS A DESTINATION

We act as a destination for individuals who comply with our terms to buy or sell products at the listed price on our website. We provide marketing support and advertise the products listed on our website on behalf of our sellers.
We are not involved in the transaction between either parties on our website and have no control over the product you receive.

  • The seller is solely responsible:
  • for a true accurate listing of the products on our website
  • its quality, safety, morality or legality
  • the ability to sell the items to a buyer
  • posting the item as soon as possible to the buyer and communicating any delays
  • covering the cost of items posted to the buyer if the item is returned

The buyer is responsible to pay for the items and complete their transaction before delivery of items and pay for the cost of the posting any items back to the seller for a refund.

The transaction completion is the responsibility of the buyer and the seller. The buyer agrees to pay for the items prior to delivery and the seller is responsible for the transfer of legal ownership of items from the seller to the buyer once AllHighStreets.com has confirmed the completed transaction.

We are not responsible for any loss or damage items.

We encourage you to communicate directly through the tools available on our website with sellers if you have any questions; we strongly advise you do not arrange to meet users from our website in person.

As our website is a destination for buyers and sellers we are not liable or responsible for any content listings on our website such as text, images, graphics, photographs, products descriptions or links.

Age Restricted Products

There may be instances where due to restrictions (legal or otherwise) or practices in relation to a Product, we are prevented from being able to deliver it to you (for example age- or country-restricted products such as alcohol). AllHighStreets.com shall not be held liable in relation to any Product that we are unable to sell or deliver to you as a result of such restrictions. Please refer to the Product Description of your selected Product(s) to see if any restrictions apply. In the event that a restriction is enforced after you have placed your Order with us, we will do our utmost to notify you as soon as reasonably practicable.

If you place an Order for any Products which are age-restricted, you warrant that you meet the age requirement for that Product, for example over eighteen (18) years to place an Order for any alcohol product. It is an offence to buy or attempt to buy age-restricted Products if you are under age or to purchase such Products for someone else who is under age.

We reserve the right not to sell or deliver any age-restricted Product to anyone who is, or appears to be, under the required age. If you have purchased an age-restricted Product and have ordered it using the Sellers Click & Collect service, proof of ID may be requested upon collection of that Product.

 

YOUR ACCOUNT ON ALLHIGHSTREETS.COM

In order to buy or sell on our website you will need to create an account on our website. The rules for your account on AllHighStreets.com are set out below.

If you are not the account holder of the payment card please ensure you have explicit permission from the account holder to use their account.

The information you provide about yourself must be accurate. It is forbidden to impersonate another person or company through your account or provide false information. We reserve the right to refuse access or user of our website to any individuals or companies who provide false information.

Use of language; you may not want to use your full name as your displayed username. Do not use offensive or vulgar language and comply with local laws concerning online conduct and acceptable content.

Accounts are not transferable and are the sole responsibility of the named individual whose financial information is on the account. AllHighStreets.com accounts cannot be sold another party. Any new owners of physical stores will need to get in touch with us to set up as a new business.

Our agreement does not create a joint venture, employment, agency or franchisee relationship between you and All High Streets Ltd.

You are solely responsible to keep your password and account details safe. In the event of any security breach and unauthorised use of your account, you agree to immediately notify us of any unlawful use of your account. We are not liable for any damage or loss resulting from you not being able to keep your password or login details secure.

It is your responsibility to keep your account details accurate and up-to-date. This includes a valid email address and contact telephone number. In order for you to sell you will need to provide up-to-date account details for us to make payment on sales minus taxes and fees associated with the sale.

We reserve the right to refuse service to anyone at anytime, cancel unconfirmed and inactive accounts.

You may terminate your account with All High Streets at any time from your account settings.

We may terminate or suspend your account (and any related accounts) and your access to the website at any time, for any reason, and without advance notice. If we do so, it’s important to understand that you don’t have a contractual or legal right to continue to use our website, for example, to sell or buy on our website. We may refuse service to anyone, at any time, for any reason.

If you or All High Streets terminate your account, you may lose any information associated with your account, including your listing information.

We may discontinue our website. All High Streets reserves the right to change, suspend, or discontinue the website at any time, for any reason. We will not be liable to you for the effect that any changes may have on you, including your income or your ability to generate revenue through our website.

The terms of use will remain in effect even after your access to the website is terminated, or your use of the website ends.

 

FEES ASSOCIATED WITH YOUR SELLER ACCOUNT

We charge a blanket fee of 20% on all sales we make on our website.

Payment of all sales will be paid directly to the seller after the returns period has expired after a completed transaction our commission will be clearly calculated in your account and deducted at the point of sale.

We will pass on the cost of processing the transaction charged by Stripe on to the seller.

The postage costs set by each seller will be paid in full for the seller to process their transactions.

Allhighstreet.com fees are subject to change and we will provide a minimum notice of 30 days notice of any changes in writing.

All fees are inclusive of VAT (Value Added Tax) and quoted in UK pound (GBP).

You are responsible for declaring your income and paying all applicable taxes and fees that your business may occur from selling on our website.

We will deduct all outstanding fees owed to us if your account is terminated or if you close your account.

If you have any questions or disputes please contact our team here.

 

LISTING YOUR CONTENT ON OUR WEBSITE

When you list a product on our website you warrant that this complies with all our published policies, listing criteria and warrants that you may legally sell the listed item.

You are responsible for listing your content on our website this includes, shop name, profile pictures, listing photos, listing descriptions, videos etc. You represent that you have all the necessary right to your listing and are not infringing or violating any third parties by adding this to our website.

When you list your content on our website this must include accurate text descriptions, pictures and any other information that is relevant to the sale of the items. These must be listed in the right categories and only listed once.

By posting your content our website you also grant us permission to use this content. We will use the content to help us grow and drive sales; we don’t claim any ownership to your content and ensure we don’t infringe your rights. We will simply use this to promote your content and drive sales on our website for you.

The rights you grant to All High Streets Ltd when you post your content are non-exclusive, worldwide, irrevocable, royalty-free, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store, and prepare copied works from your listings and content. This helps us to the provide AllHighStreets.com and market our website and your shop through our marketing channels including and not limited to our website, our partners or affiliated third parties, or through any advertising mediums.

You agree not to assert any moral rights or rights of publicity against us for using your content. You also recognise our legitimate interest in using it, in accordance with the rights you grant All High Streets Ltd, to the extent your content contains any personal information.

We understand all the content posted on our website is the intellectual property of our sellers.  We will follow when appropriate the correct legal procedure and remove any infringing content other listings on our websites. If your listing on our website has allegedly infringed another person’s intellectual property, we will take appropriate action which may result in your account with us being terminated.

All sales made on our website are binding. All sellers are responsible for shipping these to individuals within seven days.

Your listing and the price of each item must be an accurate representation of the sale. This includes the cost for posting and packaging. Prices cannot be altered after the sale of an item. Sellers may not encourage a user to purchase an item listed on AllHighStreets.com outside of our website. This constitutes as fee avoidance.

 

ACTIVITIES AND LISTING WHICH ARE PROHIBITED, AND QUESTIONABLE

Your conduct whilst using our website should not infringe our terms of use.

When listing your products on our website do not:

  • Provide false , inaccurate or misleading information
  • Add unclear or blurry images to our website
  • list any illegal, or stolen items
  • attempt any fraudulent activity
  • don’t list any real fur items

Your listing must not breach any third parties patent, trademark, copyright, intellectual property or proprietary rights, or rights of publicity or privacy.

Must not infringe these terms, any website policy, or any applicable law or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising)

Must not contain items that have been identified as hazardous to consumers

Must not be defamatory, libellous, unlawfully threatening, unlawfully harassing, impersonate or intimidate any person (including allhighstreeets.com staff or other users), or falsely state or otherwise misrepresent your affiliation with any person.

Must not be obscene

Must not contain or transmit any code of a destructive nature that may damage, interfere with, intercept or expropriate any system, data or personal information

Must not modify, adapt or hack AllHighStreets.com or modify another website so as to falsely imply that it is associated with us.

Must not link directly or indirectly, reference or contain descriptions of goods or services that are prohibited under these terms or other policy documents as posted on our website.

 

COMMUNICATION

You can directly contact any sellers through our website.

Please communicate with our sellers the same way you would speak to a shop assistant, use this to ask specific product questions or follow up on an order you may have placed.

To not use these messages to contact our sellers through unsolicited advertising, requesting samples, donations, prizes or promotions.

Please use common sense when giving out personal information to others via messaging, for example don’t send someone your credit card details.

You must not use messages to knowingly harass, threaten, blackmail or abuse another seller.

If someone explicitly tells you not to contact them, you must not use messaged to contact them again, unless you are involved in an open transaction.

Do not contact sellers for a discount, and offer to buy the product outside of the website for a reduced price. This may also constitute fee avoidance.

Users are solely responsible for interactions with others. All users agree to exercise caution and good judgment in all interactions with others, particularly if meeting offline or in person.

 

PRIVACY AND COOKIES

Personal information and privacy is important to us all. Our Privacy Policy set out how your personal information is used and processed.

 

DISPUTES

If a dispute arises between you and a seller we would advise in the first instance contacting the seller/buyer directly.

In the event you have a dispute with us, please contact us directly.

You release All High Streets Ltd from any claims, demands, and damages arising out of disputes with other users of our website.

We may for the benefit of our users try to help resolve disputes at your request but we have no obligation to resolve disputes and will only do so at our sole discretion and in good faith supporting our terms of use and policies set out on our website.

OUR INTELLECTUAL PROPERTY

AllHighStreets.com is the trademark of All High Streets Ltd and its subsidiaries. All High Streets copyright, trademarks, service marks, logos, designs, phrases,  business name, domain name, and all other intellectual property or trade dress of All High Streets may not be used, including without limitation as part of a domain name or email address, in any connection with any product or service that is likely to cause confusion.

Do not crawl, or scrape or spider any page of our website to obtain the source code or contact details of our sellers.

You agree not to interfere with or try to disrupt our Services, for example by distributing a virus or other harmful computer code.

BREACH

We provide a safe and secure place for all of our sellers and users and know that some users may not always follow the terms of use.

We reserve the right to without notice, refund of fee or remove any content, cancel order or terminate an account or suspend account privileges and take any action necessary if we find:

A user has breached our terms of user, or any other policy document
If we cannot authenticate any personal information associated with a user
If we feel any user does not respect our ethos and has engaged on our website that is damaging to our brand
If a user does not follow the terms and behaves in a manner that may result a financial loss or legal liability to us.

 

WARRANTY

As you know we are a destination for all our sellers and we do not manufacture, store, and inspect any items sold through our website. We simply provide the destination for independent sellers.

We do not make any warranties about the quality, safety or even legality of the products sellers list on our website.

Any legal claim related to an item you purchase must be brought directly against the seller of the item. You release All High Streets from any claims related to items sold through our website, including for defective items, misrepresentations by sellers, or items that caused physical injury (like product liability claims).

ALL HIGH STREETS, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS PROVIDE ALL HIGH STREETS WEBSITE AND SERVICES “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. ALL HIGH STREETS, ITS OFFICERS, DIRECTORS, EMPLOYEES AND SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM ALL HIGH STREETS SHALL CREATE ANY WARRANTY.

LIMITATION OF LIABILITY

NEITHER ALL HIGH STREETS, NOR OUR EMPLOYEES OR DIRECTORS SHALL BE LIABLE TO YOUR FOR ANY LOSS OF PROFITS OR REVENUE

NEITHER ALL HIGH STREETS, NOR OUR EMPLOYEES OR DIRECTORS SHALL BE LIABLE TO YOU FOR ANY LOST PROFITS OR REVENUES, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OUR WEBSITE.

ALL HIGHT STREETS’ LIABILITY, AND (AS APPLICABLE) THE LIABILITY OF ALL HIGHT STREETS’ OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES YOU PAY TO ALL HIGHT STREETS’ IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (B) £100.

INDEMNIFICATION

YOU AGREE TO INDEMNIFY AND HOLD ALL HIGH STREETS DIRECTORS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE LEGAL FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR BREACH OF THIS AGREEMENT OR THE DOCUMENTS IT INCORPORATES BY REFERENCE, OR YOUR BREACH OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.

GUARANTEED SERVICE

Although we aim to provide uninterrupted access to our website this may not always be possible due to operational updates or factors outside of our control. We will aim to provide you with a resolution or updates on website downtime when required.

THE LAW

These terms shall in all respects be interpreted and governed by the laws of England and Wales.

THE TERMS OF USE

There may be times when we need to update our terms, if we think the changes have an impact on you we will let you know of these changes via email. You are responsible to review these terms to make sure you are familiar with any changes to our service. Your continued use of our service will constitute acceptance of the updated terms of use.

CONTACT DETAILS

If you have any questions about these terms, please email us at legal@AllHighStreets.com

 

Last updated on July 2020