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All High Streets

AllHighStreets.com is the one stop destination that lets you shop in your local community anytime by street and town/city.

Our mission is to help you love your high street, shop local and support your community.

Need Help?

Monday - Sunday: 8.00am-8.00pm +44 7368 589929 customer service@allhighstreets.com

FAQs

Your most frequently asked questions can be found here.

Seller Questions

Who are AllHighStreets.com and what do you do?

All High Streets is the one stop destination that lets you shop in your local community anytime by street and town/city.

We are working with small independent businesses across the UK and giving them access to our marketing expertise and helping them to reach new customers and grow their business.

Our mission is to help you love your high street, shop local and support your community.

As a Seller you will have access to our digital marketing expertise as we help you reach new customers, share your story and help you generate sales. Get in touch to find out more or start selling today.

As a customer, you can expect to shop all local business and support your local economy as we pass all orders directly to your local shops, which you can get delivered or simply pop down to your local shop/s and collect your order in person. Sign in or register and be part of our community.

What do I need to do to open a shop?

Simply register your details here and we will be in touch to help you get started.

It’s free to join and we help you find new customers.

I want to add my shop but need help to get started?

We would love to help you get started and are happy to take you through the set up process. Please get in touch with our team here and we can help you get started.

What can I sell on AllHighStreets.com?

As AllHighStreets.com is here to support a variety of business there are no restrictions to what you sell on our website.

You need to ensure you have the valid licences to sell any restricted products.

Please read our Terms of Use for any restrictions.

Do you provide training or support?

We know everyone is different and provide a detailed knowledge-base which take you through the steps on how to set up your shop.

How do I get paid?

The payment terms are set out in your account area, please get in touch with us in you need any additional information.

Can I promote my shop too?

We encourage you to promote your shop as you like and can provide digital support/assets if needed.

Why do I have to pay a commission on the sales?

We only make money when we make you money.

You pay a commission on the sales we make.

We are also a business and need to generate an income for our brand, to cover the costs of marketing and selling the products.

Do I have a contract with AllHighStreets.com?

You aren’t tied into a formal contract with us, and can close your store at any time. Please see our terms of use for more details on this.

How do I customise my shop?

All the details are provided in your knowledge-base. If you need any further assistance contact our team here.

Can I add international shipping terms?

Although are ethos is to encourage everyone to shop local, we won’t stop international customers purchasing your products, and if required we will make this shipping option available on our website for you.

How do I get noticed on AllHighStreets.com?

All of our shops will be provided with marketing support and we will do our best to ensure your products sell on our website and we find new customers for your business.

I want to set up a promo code or offer?

We understand there will be times when you may want to offer discounts and promos, get in touch to let us know what you need and we will help you get this set up. This way we can get ready to promote your offer too.

I want to set up a promo code or offer?

We understand there will be times when you may want to offer discounts and promos, get in touch to let us know what you need and we will help you get this set up. This way we can get ready to promote your offer too.

I want a custom returns/cancellation policy?

Our returns and cancellation policy is best practice and understand that you may need specific terms which cover your business. You can amend this is the relevant section in your shop admin area. If you need help with this please get in touch with us here.

I want a custom returns/cancellation policy?

Our returns and cancellation policy is best practice and understand that you may need specific terms which cover your business. You can amend this is the relevant section in your shop admin area. If you need help with this please get in touch with us here.

How do refunds/returns work?

In most cases we expect customers to shop local and hope they can pop in to your store or arrange a return with you directly. You can mange returns in your admin section and how to issue a refund/return can be found under article xx.

I am not from the UK but want AllHighStreets.com to cover my country?

Please register here and we will get in touch to discuss this in detail.

Can’t find the answer?

Get in touch with us here and we can help.

Buyer Questions

I contacted the seller but haven’t heard back?

Please contact us with the details of your request and we will try and contact the seller for you.

I have received the wrong item?

We advise you contact the seller directly who can send you the right item.

I haven’t received my order?

Please check your online account for the status of the order, if this is marked as delivered we advice that you contact the seller directly.

You don’t have all my local stores on here?

We are in the process of recruiting new stores everyday and may not have got round to it. Alternatively send us the details of your favourite local stores and we will get in touch with them.

I want to receive your marketing emails?

Please sign up to our newsletter here.

I want to unsubscribe from your emails?

Please select the unsubscribe link on the bottom of your email or contact us here and we will remove your details.